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Fahavi Computers Privacy Policy

Fahavi Computers Privacy Policy

Introduction

Effective Date: 13 September 2024

At Fahavi Computers, we are committed to providing exceptional customer service while ensuring the privacy and security of your data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or shop with us.  

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and billing address. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us.  
  • Non-Personal Information: This includes information that cannot be used to identify you, such as your browsing activity, device information, and demographic data. We collect this information automatically when you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

  • To process your orders and fulfill your requests.
  • To send you marketing communications (if you have opted-in).
  • To personalize your experience on our website.
  • To improve our website and services.
  • To analyze trends and customer behavior.
  • To prevent fraud and abuse.

3. Data Sharing

We do not share your personal information with third parties for marketing purposes. However, we may share your information with third-party service providers who help us operate our business and website. These service providers are contractually obligated to keep your information confidential.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, firewalls, and encryption. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.  

5. Your Choices

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us directly. You can also access, update, or delete your personal information by contacting us.  

6. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.  

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:  

  • Location: Moi Avenue Nairobi CBD, Princely House, CityGate Mall Ground Floor, Shop No G12. Next to MKU Towers
  • Phone:
    • Line 1: (+254) 720635023
    • Line 2: (+254) 700827638
  • Email: info@fahavicomputers.co.ke

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